Email: Manually Add an Email Account to Outlook

Created by Travis Knight, Modified on Thu, 14 Aug at 3:33 PM by Travis Knight

Windows:

In Outlook, click on File in the top left, then go to Account Settings (1), and then click on Account Settings (2).

Then double-click on your email address, and then click on the More Settings button at the bottom of the new window.

In the new window that opens, click on the Advanced tab, the click on Add... under the "Open these additional mailboxes:" section.

Put in the mailbox you need in the Add Mailbox dialog box that pops up. Click OK, then Apply, then Next, then Close (closing out all the settings windows). Then, as long as it's spelled right, and you have access granted, it should be available in your Accounts list. If you don't immediately see it, close all Outlook windows and restart it.

MacOS:

In Outlook, click the Outlook menu and then click Settings.
The Outlook Settings window will open. Click Accounts.
In the next window, select your mailbox in the left column. Then click Delegation and Sharing.
Next, click on the Shared With Me tab. Then click the +(plus) button at the top left of the window.
Search by Name of the mailbox you wish to add to Outlook, select it, and then click Add.
Close the Accounts window.
The shared mailbox will now automatically display in your Outlook.