After requesting access to a different email account, it takes 15-20 minutes for the change to synchronize across the Exchange environment.
Once that time has passed, you should be able to see the new account in the folder pane in your Outlook; it may require a restart (outlook, your computer, or both).
To manually add it to your Outlook, follow these instructions: https://okwu.freshdesk.com/support/solutions/articles/61000312158-email-manually-add-an-email-account-to-outlook
Otherwise, you can log in at outlook.office.com, click your profile button at the top right, and select "Open Another Mailbox."
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