For Issues Accessing RemoteApps Desktop Apps

Created by Travis Knight, Modified on Fri, 22 Mar at 12:34 PM by Travis Knight

If you are getting an error message and are unable to open one of the OKWU RemoteApps on your computer, follow these instructions to update your RemoteApp options. 


In your start menu, search for RemoteApp, should return a result like this: 


Open that and then when you see the OKWU RemoteApps (Default Connection) window, click on the properties button on the right. 

In that Properties window,  you'll see an "Update Now" button. Click that and it should put the newest versions of the RemoteApps in your Start menu. 


If that doesn't work, you should also be able to access the RemoteApps from their hosted page at Remote Desktop Web Client (jenzabarcloud.com)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article